ContractSpec docs

OSS-first docs

These docs teach the open system first: contracts, generated surfaces, runtimes, governance, and incremental adoption. Studio shows up as the operating layer on top, not as the source of truth.

AI index

ai-support-bot

AI support ticket classification and resolution using grounded knowledge

  • Type: feature
  • Version: 1.0.0
  • Stability: experimental
  • Owners: @examples
  • Tags: ai, support, knowledge, tickets

    • field.key.label
    ai-support-bot
    field.version.label
    1.0.0
    field.type.label
    feature
    field.title.label
    ai-support-bot
    field.description.label

    AI support ticket classification and resolution using grounded knowledge

  • Type: feature
  • Version: 1.0.0
  • Stability: experimental
  • Owners: @examples
  • Tags: ai, support, knowledge, tickets

    • field.tags.label
    ai,support,knowledge,tickets
    field.owners.label
    @examples
    field.stability.label
    experimental

    AI support ticket classification and resolution using grounded knowledge

    Source Definition

    import { defineFeature } from '@lssm-tech/lib.contracts-spec';

export const AiSupportBotFeature = defineFeature({
	meta: {
		key: 'ai-support-bot',
		version: '1.0.0',
		title: 'AI Support Bot',
		description:
			'AI support ticket classification and resolution using grounded knowledge',
		domain: 'support',
		owners: ['@examples'],
		tags: ['ai', 'support', 'knowledge', 'tickets'],
		stability: 'experimental',
	},

	knowledge: [{ key: 'ai-support-bot.knowledge.articles', version: '1.0.0' }],

	docs: ['docs.examples.ai-support-bot', 'docs.examples.ai-support-bot.usage'],
});